Terms and Conditions

Welcome to CarbonMiles.uk. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. DEFINITIONS

  • “Website” refers to CarbonMiles.uk.
  • “We,” “Us,” or “Our” refers to Carbon Miles Ltd.
  • “User,” “You,” or “Your” refers to any individual accessing or using our services.
  • “Services” refers to any functionality, content, or programs available on the Website,including but not limited to carbon offsetting calculations, subscriptions, and donations.

2. USE OF THE WEBSITE

2.1  Eligibility

2.2  Account Registration

Some services may require you to create an account. You agree to provide accurate information and keep your credentials secure. You are responsible for all activities under your account.

2.3 Prohibited Activities

You must not:

  • Use the Website for illegal purposes.
  • Interfere with the security or functionality of the Website.
  • Attempt to gain unauthorized access to our systems.

3. CARBON OFFSETTING AND SUBSCRIPTIONS

3.1 Service Description

CarbonMiles.uk provides a service that allows users to calculate and offset their carbon footprint through subscriptions or one-time contributions to verified reforestation and environmental projects.

3.2 Subscription Plans

We offer different subscription levels. Fees are charged on a recurring basis unless cancelled before the renewal date.

3.3 Cancellation and Refunds

Subscriptions can be cancelled anytime through your account settings. Refunds are not provided except in cases where a billing error has occurred.

4. PAYMENTS AND DONATIONS

4.1 Payment Methods

We accept payments through secure third-party payment processors. By making a payment, you confirm that you have the legal right to use the selected payment method.

4.2 Failed Payments

If a payment fails, we reserve the right to suspend or terminate your access to paid services until the issue is resolved.

4.3 Donations

Donations made through CarbonMiles.uk are voluntary and non-refundable.

5. USER-GENERATED CONTENT

5.1 Responsibility for Content

You may have the ability to post or share content. You are responsible for the content you submit and must not post anything unlawful, offensive, or misleading.

5.2 Rights Granted

By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, distribute, and display such content in connection with our services.

6. PRIVACY POLICY

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website, you agree to our Privacy Policy.

7. INTELLECTUAL PROPERTY

7.1 Ownership

All content on CarbonMiles.uk, including trademarks, logos, text, and images, is owned by or licensed to Carbon Miles Ltd. You may not copy, reproduce, or distribute our content without permission.

7.2 Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or practices of those sites.

8. LIMITATION OF LIABILITY

8.1 No Guarantees

We provide our Website and Services “as is.” We do not guarantee that our Website will always be available or error-free.

8.2 Exclusion of Liability

To the fullest extent permitted by law, Carbon Miles Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or Services.

9. TERMINATION

We reserve the right to terminate or suspend your access if you breach these Terms.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

10.2 Dispute Resolution

Any disputes shall first be attempted to be resolved through informal negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. CHANGES TO THESE TERMS

We may update these Terms from time to time. The latest version will always be available on our Website. Your continued use of our Services after updates constitutes acceptance of the revised Terms.

12. CONTACT US

If you have any questions about these Terms, please contact us at:

Carbon Miles Ltd

50 Christchurch Road, Ringwood, United Kingdom, BH24 1DW

Last Updated: 3rd February 2025